• Business knowledge

    How to build a coaching culture in global corporations

    Today, coaching is becoming more of a natural leadership style than ever before. The reason for that is the dramatic change in business ecosystems comprised of three different facets: digital transformation affecting business models, the importance of [...]
  • Business knowledge

    We’re listening to people to understand their needs

    Ivana Paunović Workplace Experience Manager in Nordeus First of all, tell us something about your position and how is it linked to Human Resources rather than the Real estate business? I work as a Workplace Experience Manager [...]
  • Business knowledge


    Since the emergence of the Internet, people have been enabled to remain in contact, share and receive different information at any time, from anywhere in the world. Any digital material can be sent in just a few [...]
  • Coaching

    Coaching team thinking and team innovation

    In many companies, innovation is an elusive quality that is either present or not – rather than available as a process that can be trained and managed. Leaders aim for the illusive elixir of ‘team spirit’ when [...]
  • Business knowledge

    Talent management

    At present, there is a lot of talk about talent management. What is talent management to you? Two things. First, how to spot talent, and second, how to help realize talent itsef. Both of these are quite [...]
In the Spotlight

Even more about coaching

In previous articles, we wrote about very important elements of coaching – setting the foundation and co-creation of a relationship. Establishing trust and intimacy with a client is as important as the coaching presence. To truly understand the client and show a genuine interest in him or her is key at the beginning of a coaching session. Now, we should focus on good communication with a client. This is the essence of a coaching session. The coach needs to communicate effectively. The three building blocks of effective communication are active listening, powerful questioning and direct communication. 1) Active listening. The coach needs to focus on what the client is saying and is not saying, to hear something behind the talk, even the client’s thoughts. Behind the content usually lie the client’s concerns, values [...]
HR Word

Build to Lead!

The Lego® Serious Play® methodology was designed as the response to a very important challenge that LEGO Group encountered in the mid-nineties. The challenge was […]