{"id":92,"date":"2018-07-25T21:27:47","date_gmt":"2018-07-25T20:27:47","guid":{"rendered":"http:\/\/bcoaching.online\/srpski\/?p=92"},"modified":"2020-03-05T18:35:54","modified_gmt":"2020-03-05T17:35:54","slug":"pitanja-mocno-sredstvo-komunikacije-i-koucinga","status":"publish","type":"post","link":"https:\/\/bcoaching.online\/sr\/pitanja-mocno-sredstvo-komunikacije-i-koucinga\/","title":{"rendered":"Pitanja \u2013 Mo\u0107no sredstvo komunikacije i kou\u010dinga"},"content":{"rendered":"
Foto: Li\u010dna kolekcija.<\/figcaption><\/figure>\n

Od trenutka kada postanete svesni tog zvuka koji va\u0161 alarm proizvodi ujutru, pa do kraja dana \u2013 postavljate sebi bezbroj pitanja. Da li je ve\u0107 vreme za ustajanje? Da li \u0107u na vreme sti\u0107i na posao? Da li je pametno raditi ovo ili ono? \u0160ta moram da ka\u017eem u toku sastanka? \u0160ta \u0107e drugi misliti? Da li im se dopadam? Ako ne, za\u0161to? Pitanja su sredstvo koje koristimo kako bismo bolje razumeli svet u kom \u017eivimo.<\/p>\n

\u201e\u010coveka ne procenjuj po njegovim odgovorima, ve\u0107 po njegovim pitanjima.\u201c \u2013 Voltaire<\/strong><\/p>\n

Budu\u0107i da kou\u010ding iz dana u dan postaje sve popularniji, kao va\u017ena strategija za razvoj ljudi i timova u organizacijama, neophodno je objasniti kako mo\u017eemo da postavimo pitanja koja \u0107e podr\u017eati promenu tokom procesa kou\u010dinga. Pre toga, moramo da nau\u010dimo par stvari.<\/p>\n

Prvo: Ljudi moraju da ve\u017ebaju da koriste pitanja, a ne odgovore, kako bi pomogli drugima da rastu i razvijaju se. Drugo: Verujte da je promena mogu\u0107a. Tre\u0107e: Svaki dobar kou\u010d \u010dvrsto veruje da klijenti uvek imaju re\u0161enja za sopstvene probleme. \u010cetvrto: Budite svesni da svi druga\u010dije vidimo svet, i da na\u0161i odgovori mogu dosta da variraju. Svaka osoba mora da prona\u0111e svoje sopstvene odgovore. Ovde po\u010dinje kou\u010ding.<\/p>\n

Dozvolite mi da podelim iskustvo koje sam nedavno imala sa jednim timom. Vodili smo interesantan grupni razgovor u toku timske kou\u010ding sesije. Poku\u0161avaju\u0107i da otkrijemo za\u0161to ljudi u ovom timu imaju probleme sa poverenjem, javilo se par stvari. Pri\u010dali smo o slu\u0161anju i boljoj komunikaciji u timu. \u010ceste teme, zar ne? Dok smo poku\u0161avali da odredimo prvi mali korak koji bi tim trebalo da napravi kako bi se steklo poverenje i inicirala bolja komunikacija, jedan od \u010dlanova je do\u0161ao do veoma jednostavnog ali va\u017enog saveta.<\/p>\n

\u201eZnate, moramo da pri\u010damo vi\u0161e. Ne o sebi \u2013 kao \u0161to to ina\u010de radimo \u2013 ve\u0107 o drugima. Ne znam kako da uvedemo ovo, ali mislim da mo\u017eemo da po\u010dnemo sa iskrenim pitanjima. Moramo vi\u0161e da pitamo, da poka\u017eemo da nam je stalo i da \u017eelimo da razumemo, kao i da \u010dujemo mi\u0161ljenje svake osobe. Mislim da bi ovo bio odli\u010dan prvi korak.\u201c<\/p>\n

To je i bio odli\u010dan prvi korak. Zatim smo odredili kakva pitanja bi trebalo da postavljaju kako bi bili sigurni da su na pravom putu. Prvo je bilo: \u201eKako mo\u017eemo da stvorimo bolji tim?\u201c<\/p>\n

Pitanja za kou\u010ding<\/strong><\/p>\n

    \n
  1. Zatvorena pitanja protiv otvorenih pitanja. Jednostavno je. Zatvorena pitanja \u0107e zatvoriti dijalog, dok \u0107e ga otvorena otvoriti. Zatvoreno pitanje: Da li smatrate da je Va\u0161 tim dobar? protiv otvorenog pitanja: \u0160ta mislite o svom timu?<\/li>\n
  2. Nau\u010dite da koristite re\u010di, jer svaka re\u010d zna\u010di. Veza izme\u0111u re\u010di koje koristimo i na\u0161ih emocija je veoma jaka. Ako pitate \u201eza\u0161to\u201c, mo\u017eda dobijete samo \u201ezato\u201c. Bolje je pitati, \u201eMolim Vas, objasnite mi za\u0161to to mislite\/radite? Za\u0161to je to va\u017eno za na\u0161 tim?\u201c<\/li>\n
  3. Ispitivanje nam poma\u017ee da upoznamo sami sebe. To je proces u kom saznajemo ko smo. Vratite se korak unazad i ispitajte sebe. Zapitajte se kakav ste kolega.Na \u010demu ste jaki, a na \u010demu slabi? Koliko je razvijena va\u0161a sposobnost da pru\u017eite konstruktivne povratne informacije? Kako tretirate druge?<\/li>\n
  4. Nau\u010dite kako da slu\u0161ate ljude. Kada znate \u0161ta i kako da pitate, morate znati i \u0161ta da slu\u0161ate i kako. Ako postavite pitanje, a ne slu\u0161ate odgovor, va\u0161e pitanje je beskorisno.<\/li>\n
  5. Poku\u0161ajte prvo da razumete. Ne pretpostavljajte. Pitajte. Objasnite. Po\u0161aljite jasnu poruku: \u201eZaista \u017eelim da \u010dujem i razumem Va\u0161 odgovor.\u201c<\/li>\n
  6. Budite strpljivi i \u010dekajte odgovore.<\/li>\n
  7. Koristite ljubazan ton i budite svesni neverbalne komunikacije. Zapamtite da neverbalna komunikacija pri\u010da glasno.<\/li>\n
  8. Verujte u proces. Uvek imajte na umu da ispitivanje mo\u017ee da prouzrokuje razumevanje i podstakne kriti\u010dko mi\u0161ljenje.<\/li>\n
  9. Pitanja \u0107e pokazati ostalima da vam je stalo do njih.<\/li>\n
  10. Re\u0161avanje konflikta se zasniva na razumevanju ta\u010dke gledi\u0161ta druge osobe, a ve\u0161tine dobrog ispitivanja su jako bitne u procesu.<\/li>\n
  11. Razmislite o cilju koji sledite. Pitanja mogu da podr\u017ee proces u\u010denja, kreativnosti, treniranja i kou\u010dinga i predstavljaju mo\u0107na sredstva za komunikaciju, kako timovima tako i pojedincima. Pitanje mo\u017ee da izazove promenu. Sa svim \u0161to smo do sada rekli, ne mogu a da se ne zapitam: mo\u017eemo li dobiti sve odgovore koji su nam potrebni? Verovatno ne, ali mo\u017eemo da nastavimo da tra\u017eimo, istra\u017eujemo i razvijamo se kroz ovaj proces.<\/li>\n<\/ol>\n

    \u201eU\u010di na pro\u0161losti, \u017eivi u sada\u0161njosti, nadaj se budu\u0107nosti. Va\u017eno je da ne prestane\u0161 da postavlja\u0161 pitanja.\u201c \u2013 Albert Einstein<\/p>\n","protected":false},"excerpt":{"rendered":"

    Od trenutka kada postanete svesni tog zvuka koji va\u0161 alarm proizvodi ujutru, pa do kraja dana \u2013 postavljate sebi bezbroj pitanja. Da li je ve\u0107 vreme za ustajanje? Da li \u0107u na vreme sti\u0107i na […]<\/a><\/p>\n<\/div>","protected":false},"author":114,"featured_media":93,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26,24,70],"tags":[],"class_list":["post-92","post","type-post","status-publish","format-standard","has-post-thumbnail","category-koucing","category-q1-izdanje","category-razvoj-ljudi-sr"],"yoast_head":"\nPitanja \u2013 Mo\u0107no sredstvo komunikacije i kou\u010dinga - BCoaching<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bcoaching.online\/sr\/pitanja-mocno-sredstvo-komunikacije-i-koucinga\/\" \/>\n<meta property=\"og:locale\" content=\"sr_RS\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pitanja \u2013 Mo\u0107no sredstvo komunikacije i kou\u010dinga - BCoaching\" \/>\n<meta property=\"og:description\" content=\"Od trenutka kada postanete svesni tog zvuka koji va\u0161 alarm proizvodi ujutru, pa do kraja dana \u2013 postavljate sebi bezbroj pitanja. Da li je ve\u0107 vreme za ustajanje? 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