Page 8 - Business Coaching #11 - JUN 2021
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from our leaders, particularly when they are what to do. It is about being a great coach
not physically able to meet their teams? We empowering the employees to come up with
needed a leadership story! their own solutions, thus allowing them to
grow.
We rolled out the concept Tight-Loose-Tight
(TLT) to all leaders. The first tight is about Absolute key is for the leader to create
being clear on purpose, strategy, and goals, psychological safety in the team. This means
and how each employee can contribute to creating an environment where everyone feels
reaching the required results. Thus, leaders safe to speak up about challenges, mistakes,
need to break down company strategy into and learnings from those mistakes, be open
a more granular strategy for their area of re- on how to mitigate and possibly change the
sponsibility. We saw from workshops with course of action. I personally believe that
leaders that there was a need to develop an environment with psychological safety
leaders further in strategic thinking, commu- is crucial to allow a learning culture. And,
nication, and storytelling. I have during the last year
seen many brave Telenor
The loose is about giving employees full au- leaders that have allowed
tonomy and trust so they can perform their themselves to be vulnerable,
work without micro management. The lead- to be open, and say that they
er should ensure the employees have the are on a learning journey
required tools, and rather be a good coach. together with their team.
Leadership is not about telling employees
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